POLICY CHANGE ON CLASS CANCELLATIONS

The Bottom Line on Top

Cancellations made on or near the start of classes will incur penalties according to the schedule below.

Please appeal to us directly about any extenuating circumstances. We are always sympathetic to significant events such as loss of job, unexpected move, severe illness, etc.

Why would we do this to you?

The short answer:
Cancellations made on or near the start of classes deny other families those opportunities and incur significant costs in time and expense. We are looking for prudent ways to make these burdens more manageable while still maintaining the same number and quality of classes.

The whole answer:
While we love serving homeschool families through the Learning Center, the accompanying complexities have increased exponentially over the past 17 years. We are looking for prudent ways to make these burdens more manageable while still maintaining the same number and quality of classes.

Over the years we have had an increase in families cancelling their classes near or even after the start date. We understand that sometimes this is necessary; life happens. However, we are asking our families to share that burden with us. Most people don’t realize how unlikely it is to replace those missing students, especially if the class was full.

Even families on a wait list often decline an unexpected opening as they have made other plans after not being able to schedule the class. Most families are completely unaware that a previously full class now has space available. Even if families find out about an opening, it can create other problems as students are moved from one class into the now available one.

Also, the additional time needed for us to process a cancelled class has become increasingly burdensome. In addition to adjustments to databases, accounting programs, and refunds, we also face multiple, often urgent, revisions to our website, as well as refining our advertising. We need to find ways to trim the time investment that seems to grow each year.

We, of course, understand that situations change, but it’s our responsibility to discern the best way to serve the homeschooling community as a whole.

Please appeal to us directly about any extenuating circumstances. We are always sympathetic to significant events such as loss of job, unexpected move, severe illness, etc.